Privacy Policy
Effective Date: April 15, 2024
- Introduction
Flourish AI, a product operated by Flourish Healthcare/Sharma Health Technologies Ltd., is committed to the protection of personal information and the safeguarding of patient data as per the principles set forth by PIPEDA and provisions under HIPAA. This Privacy Policy outlines our commitment to your privacy and our data protection practices.
- Scope
This policy pertains to all personal and health information collected, used, or disclosed by Flourish AI during its activities.
- Personal Information Collection
User Permission: By using this platform you agree that the information collected is self-referred and is completely voluntary. We shall obtain individual consent when we collect, use, or disclose personal information, except where the law provides an exemption. The method of obtaining consent may vary, depending on the sensitivity of the information and the individual’s reasonable expectations.
- Use of Analytics
Flourish AI uses analytics tools to enhance user experience and ensure the platform’s continuous improvement. These tools help us understand user interactions, but any data used is aggregated and de-identified to protect individual privacy.
- Data Uses and Disclosures
We use and disclose your data for the following purposes:
* Service provision, platform operation, and maintenance.
* Transaction processing and sending associated notifications.
* Sending technical notices, updates, security alerts, and support messages.
* Responding to user comments, questions, and customer service interactions.
Note: In accordance with PIPEDA and HIPAA, we will not use or disclose your personal health information without your consent, except as required or permitted by law.
- Data Safeguards
To ensure the security of your data, we employ multiple layers of security protocols and measures. We strive to adhere to all HIPAA-required provisions regarding the safeguarding of electronic Protected Health Information (ePHI).
- Third-party Access and Transfer
We will not sell, trade, or transfer your personal information to unrelated third parties. Parties assisting us in conducting our business or servicing our users are required to maintain the confidentiality of this information, in line with PIPEDA and HIPAA guidelines.
- Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated policies will always be available on our platform, and users will be notified of significant changes.
- Rights and Compliance
Under PIPEDA, individuals have the right to access their personal information held by an organization. They also have the right to challenge its accuracy.
For those under the jurisdiction of HIPAA, you retain all your rights under the act, including the right to be informed of any unauthorized disclosures, and to access and request corrections to your health records.
- Terms of Service Agreement
In addition to this Privacy Policy, we strongly encourage you to review our Terms of Service Agreement. By using the Flourish AI platform, you are also agreeing to abide by the terms outlined in that agreement. Understanding both our Privacy Policy and Terms of Service is essential to ensure you are fully informed about your rights and responsibilities as a user of our platform.
If you have not yet reviewed the Terms of Service Agreement or if you wish to revisit it, you can find it here. We’ve taken steps to make these documents as clear and user-friendly as possible, but if you have any questions, please do not hesitate to contact us.
- Contact & Grievance Redressal
Should you have concerns regarding this Privacy Policy, or if you wish to file a complaint, please contact:
Flourish AI
c/o Flourish Healthcare/Sharma Health Technologies Ltd.
101 College St.
Toronto, ON
M5G 1L7
Canada
Email: info@letsflourish.ai
Phone: 647-686-5276
For concerns specifically regarding HIPAA provisions, please contact Karn K Sharma, M.D at karn@letsflourish.ai.